teji said:With the actual experience with rotorpixel email answers ,.... I'm wondering how after sales problems will be carried....
Who as already received ONE personnal email answer from Keri ?
What's about fimware updates, replacement parts or others problems ?
:?:
I, for ONE have received personal email from Keri. I have never witnessed so much paranoia over a relatively small purchase for which every purchaser essentially acknowledged the product ordered was a work in progress.MattOlieman said:teji said:With the actual experience with rotorpixel email answers ,.... I'm wondering how after sales problems will be carried....
Who as already received ONE personnal email answer from Keri ?
What's about fimware updates, replacement parts or others problems ?
:?:
Yeah, I'm concerned about that too :?
Today is one month from the day I (and quite a few of us) placed the order. How they do business this week, will say allot for how they will do business in the future.
grochester said:I, for ONE have received personal email from Keri. I have never witnessed so much paranoia over a relatively small purchase for which every purchaser essentially acknowledged the product ordered was a work in progress.MattOlieman said:teji said:With the actual experience with rotorpixel email answers ,.... I'm wondering how after sales problems will be carried....
Who as already received ONE personnal email answer from Keri ?
What's about fimware updates, replacement parts or others problems ?
:?:
Yeah, I'm concerned about that too :?
Today is one month from the day I (and quite a few of us) placed the order. How they do business this week, will say allot for how they will do business in the future.
teji said:With the actual experience with rotorpixel email answers ,.... I'm wondering how after sales problems will be carried....
Who as already received ONE personnal email answer from Keri ?
What's about fimware updates, replacement parts or others problems ?
:?:
Kerranga said:My gimbal is out for delivery (a day early) so I will have it in time for my flight to Oregon tomorrow. I have been using the Tarco gimbal for the last few days.
DKDarkness said:Kerranga said:My gimbal is out for delivery (a day early) so I will have it in time for my flight to Oregon tomorrow. I have been using the Tarco gimbal for the last few days.
Looking forward to the unboxing video![]()
grochester said:I, for ONE have received personal email from Keri. I have never witnessed so much paranoia over a relatively small purchase for which every purchaser essentially acknowledged the product ordered was a work in progress.
Kerranga said:My gimbal is out for delivery (a day early) so I will have it in time for my flight to Oregon tomorrow. I have been using the Tarco gimbal for the last few days.
Pull_Up said:Kerranga said:My gimbal is out for delivery (a day early) so I will have it in time for my flight to Oregon tomorrow. I have been using the Tarco gimbal for the last few days.
Great stuff! Mine is currently being forensically examined by Her Majesty's Revenue and Customs while they scratch their heads and work out if it's a camera, camera accessory, electronic item, or something else. I will no doubt be charged import duty against whichever of those attracts the highest duty rate!
(Actually most of that is just speculation, but it pleases me to think of them feverishly working it all out and helps me explain to myself why there's been no tracking update since 5pm yesterday... )
blog sure is quiet today... think someone is make a video of RP install ??? Are you ??Pull_Up said:Kerranga said:My gimbal is out for delivery (a day early) so I will have it in time for my flight to Oregon tomorrow. I have been using the Tarco gimbal for the last few days.
Great stuff! Mine is currently being forensically examined by Her Majesty's Revenue and Customs while they scratch their heads and work out if it's a camera, camera accessory, electronic item, or something else. I will no doubt be charged import duty against whichever of those attracts the highest duty rate!
(Actually most of that is just speculation, but it pleases me to think of them feverishly working it all out and helps me explain to myself why there's been no tracking update since 5pm yesterday... )
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