Phantom help!!!

AdvancedTom · Oct 28, 2016

Hi everyone.

I'm having recent trouble with my P3Pro, if you watch the video it will become clear as to the problem.

Just some background for you all,
- Battery fully charged
- controller fully charged
- phantom has never been crashed. (16 months old, 20 flights)
- phone fully charged
- firmware up to date.
- nothing looks out of place (I.e wires connectors etc..)

If anybody has an ideas how to fix or a possible cause please enlighten me, it's so frustrating that I can't use it properly just as I am getting used to flying it well.

Thanks;

Tom

msinger · Oct 28, 2016

How does the live video look in DJI GO while you're flying?

HueJorgan · Oct 28, 2016

That could possibly be the positioning of your antennas standing directly underneath makes mine do that sometimes if I am not pointing the rc at the drone correctly

AdvancedTom · Oct 28, 2016

It looks exactly the same as you can see on the video.

HueJorgan · Oct 28, 2016

That's the video off the sd card yes? Not the cached video?

msinger · Oct 28, 2016

Did this issue start right after installing new firmware and/or a new version of DJI GO?

AdvancedTom · Oct 28, 2016

@HueJorgan

I hadn't tried the footage off the sd card directly until just a second a go. the footage is perfect from the sd card, I've just used a USB to watch it through my TV. thank you..
So why would it be distorted from the app to my phone? (Galaxy s7)
(Flamin good forum this is by the way people!)

HueJorgan · Oct 28, 2016

The cached footage comes from a hd (lightbridge) signal sent from the phantom it's not the actual recorded footage

The signal sometimes goes a bit glitchy if u are not pointing your antenna correctly

No problem buddy

alokbhargava · Oct 28, 2016

The footage that you capture on tablet is 720 p and affected by the network transmission. It's main purpose is to get you the live info of the aircraft at any time. It's not meant for later use. I never save tablet video as it makes no sense and if saved will occupy space of my tablet. Just view and ignore, no need to save.

Sent from my iPhone using PhantomPilots

Reed L · Oct 28, 2016

alokbhargava said:
The footage that you capture on tablet is 720 p and affected by the network transmission. It's main purpose is to get you the live info of the aircraft at any time. It's not meant for later use. I never save tablet video as it makes no sense and if saved will occupy space of my tablet. Just view and ignore, no need to save.

Sent from my iPhone using PhantomPilots

I save some of mine on the Nvidia because it looks really good as is and is a small file size

But I've never had a cached video look bad on the Shield. Some of the places we camp don't have internet or cell phone service and on a tablet the movie looks good and can be shared with your camping buddies right there

Mocho · Oct 28, 2016

Please have a quick look at the forum. All kinds of Android users are having similar issues after upgrading firmware and/or app lately.
Bottom line is you may need to downgrade to get back to when things worked.

My suggestion Android DJI Go v2.8.3, Quad firmware 1.9.6 or 1.8.8
But as mentioned there are a number of threads on the subject with various fixes that worked for various devices.