Phantom 4 - Accident

[Paulo Victor]

Hello
I´m from Rio de Janeiro, Brazil.
I was playing with my new Phantom 4 and it fell from sky.
I didn´t find any information that could cause this.
The Phantom 4 was near me (+- 450m) and without any obstacle. I was flying over water.
The flight log is attached. If anyone could help me, i would be glad.

Sorry about my english and thanks for any help.

 

[Pharm]

Bump.

Did you recover the drone? If so, were all the props attached?