No video in app

Orion55 · Mar 23, 2016

I am still running 1.4 because everything has worked flawlessly until today. I havent flown in a few months due to winter, so I charged a battery today but I get zero video in the app. App version is 2.7.1 on my S6 and tablet is 2.5.1 and both did the same thing. I restarted a few times with the same results. All controls seem to work and pics and videos did save to sd. Wondering if this is common at all, but I may have to finally update the firmware.

Orion55 · Mar 24, 2016

Updated the firmware and still have the same problems. Videos and pics do save on the sd card.

Thunderbombman · Mar 24, 2016

did you find a fix for this or did you have to send it in?

Orion55 · Mar 24, 2016

this just happened a few hours ago

dave-p3 · Mar 24, 2016

Orion55 said:
I am still running 1.4 because everything has worked flawlessly until today. I havent flown in a few months due to winter, so I charged a battery today but I get zero video in the app. App version is 2.7.1 on my S6 and tablet is 2.5.1 and both did the same thing. I restarted a few times with the same results. All controls seem to work and pics and videos did save to sd. Wondering if this is common at all, but I may have to finally update the firmware.

View attachment 48246

I seem to have the same problem; no video/live feed on iPad mini & iPhone. I updated the app on both and did the required in app update but it's telling me I need to update the camera... how? Hope to get a solution to this soon.

Crunch97 · Mar 26, 2016

This happened to me also. Never did get it to come back on my samsung tablet. Hooked up to my phone works fine.

mknmd · Mar 26, 2016

Sent mine in for this, camera was replaced

Otto Kabai · Mar 27, 2016

I have just bought my one 3 months ago and I have the same issue.This is so awesome.

Otto Kabai · Mar 27, 2016

dave-p3 said:
I seem to have the same problem; no video/live feed on iPad mini & iPhone. I updated the app on both and did the required in app update but it's telling me I need to update the camera... how? Hope to get a solution to this soon.

Any solution?

UgashikBob · Mar 27, 2016

I had same issue with other intermittent video loss issues. All latest f/w and failed on both ipad 2 mini and iphone 6s with latest IOS levels. Replaced hdmi module with original non hdmi module and video problems went away.

Orion55 · Mar 27, 2016

I did think about removing the HDMI module to see if that had anything to do with it and I may try that before I call DJI. The HDMI output to my goggles still have the normal telemetry but no video at all also.

dave-p3 · Mar 27, 2016

Otto Kabai said:
Any solution?

None yet that I have come across

/

Lionbacker24 · Mar 27, 2016

Ok Thank god I'm not the only one. Got a new drone after I had a fly away, first time I loaded it up though. Thursday I updated the firmware. It flies. Tablet says everything is a go, I just have no video. What to do? Is this a firmware mishap?

Otto Kabai · Mar 28, 2016

UgashikBob said:
I had same issue with other intermittent video loss issues. All latest f/w and failed on both ipad 2 mini and iphone 6s with latest IOS levels. Replaced hdmi module with original non hdmi module and video problems went away.

Could you tell me please what was the original non hdmi part exactly?I am thinking if there is no other way I would change the hdmi module also.Is it possible to put 4k module on dji phantom 3 advance?

Otto Kabai · Apr 1, 2016

UgashikBob said:
I had same issue with other intermittent video loss issues. All latest f/w and failed on both ipad 2 mini and iphone 6s with latest IOS levels. Replaced hdmi module with original non hdmi module and video problems went away.

Sorry, I misunderstood last time that you wrote.
This part was what you have changed,right?
hdmi module for dji phantom 3 advanced - Google Search

Otto Kabai · Apr 5, 2016

Hi guys,

Finally I changed the hdmi module to updated new one,but I have to say the problem still exist.Thank you for suggestions,but I did not help at all.

Lionbacker24 · Apr 12, 2016

Hey guys, after updating today was hoping the video issue would be fixed. Nope. Went from my Galaxy Tab to my Note 4....back in business....dunno why....oh technology...