- Joined
- Aug 25, 2015
- Messages
- 4
- Reaction score
- 2
- Age
- 37
(Before start, sorry about my poor English)
I had a critical issue after updated my P3P to 1.3.20 last month.
I couldn't connect my DJI app with phone. (just stuck on the 'connect your aircraft' screen)
I've done everything I could, and did mail a lot to DJI but you know DJI, nothing useful from them XD
So I sent mine to DJI and I thought I'm gonna wait for it for forever....
But surprise! They sent it back to me on last Thursday, and I just received it (with a new controller) this morning and works perfectly!
During this process, they just sent 2 mails when 1) they received my drone and after they fixed my issue that 2) there was a problem on my controller.
So they gave me a new one with latest firmware.
I sent it on 8th and got it back today (28th), so it took about 3 weeks.
Well, still DJI's customer service is not that good, but I changed my mind : not that bad.
I had a critical issue after updated my P3P to 1.3.20 last month.
I couldn't connect my DJI app with phone. (just stuck on the 'connect your aircraft' screen)
I've done everything I could, and did mail a lot to DJI but you know DJI, nothing useful from them XD
So I sent mine to DJI and I thought I'm gonna wait for it for forever....
But surprise! They sent it back to me on last Thursday, and I just received it (with a new controller) this morning and works perfectly!
During this process, they just sent 2 mails when 1) they received my drone and after they fixed my issue that 2) there was a problem on my controller.
So they gave me a new one with latest firmware.
I sent it on 8th and got it back today (28th), so it took about 3 weeks.
Well, still DJI's customer service is not that good, but I changed my mind : not that bad.
nice to see the turn around getting better!
