Device not showing in app

[daleoran]

Hi guys,
first post so be gentle if this is stupidity on my part
Borrowed a P3P of a friend for a bit of a personal project. After some instruction on it I took it home and downloaded the DJI Go app on to my HTC M8 phone.
I do the following:
Turn on RC
Turn on the P3P
Connect phone to RC and then launch app

The problem then is that the P3P doesn't appear in the drop down menu of devices. It only displays 3 devices all 'Inspire'.

Is it something I'm doing? I'm assuming that even if my phone isn't compatible I should still get more than the 3 devices in the list.

Many thanks in advance

Michael

 

[teccer]

Hi guys,
first post so be gentle if this is stupidity on my part
Borrowed a P3P of a friend for a bit of a personal project. After some instruction on it I took it home and downloaded the DJI Go app on to my HTC M8 phone.
I do the following:
Turn on RC
Turn on the P3P
Connect phone to RC and then launch app

The problem then is that the P3P doesn't appear in the drop down menu of devices. It only displays 3 devices all 'Inspire'.

Is it something I'm doing? I'm assuming that even if my phone isn't compatible I should still get more than the 3 devices in the list.

Many thanks in advance

Michael

not too sure on your set up but when it shows 3 devices maybe you have to swipe right to left to show p3p, just a thought

 

[WV. Rootman]

Have you tried swiping in a different direction?

 

[daleoran]

Thanks guys. Yes, if I swipe left I see the P3 and I can select the Pro from the drop-down but the only option then is 'How to Connect'. This just brings me to instructions on how to connect, which I have followed numerous times

 

[Tanase]

Hello, new to the site... I have the same issue but only after updating to the latest firmware. The remote won't connect to the app, I tired a Galaxy Note 4 and a Tab S2. These are the devices I used before with the drone. I contacted DJI but they said my warranty is up, it was working fine mins before the update. It won't connect to any of the devices, even after uninstalling and reinstalling the app.

 

[Tanase]

Thanks guys. Yes, if I swipe left I see the P3 and I can select the Pro from the drop-down but the only option then is 'How to Connect'. This just brings me to instructions on how to connect, which I have followed numerous times

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

I got the RC to connect but still not connecting to the app

 

[mdowney58]

Have you logged in to DJI on the app?

 

[Tanase]

Have you logged in to DJI on the app?

yes, gonna try an older version of the app now.

 

[Tanase]

yes, gonna try an older version of the app now.

Didn't work...

 

[daleoran]

Have you logged in to DJI on the app?

My friend logged on to his account on my phone app and it didn't work. I created a new account for myself and no joy there either

 

[Neon Euc]

My friend logged on to his account on my phone app and it didn't work. I created a new account for myself and no joy there either

This is how you do it.... in this order

Turn drone on

Turn remote on

Launch app (Don't press anything)

THEN CONNECT THE USB CABLE

then it will pick the right drone

only way it works for me

 

[daleoran]

I didn't turn the drone on first - will try that later when I get home. Many thanks.

 

[Neon Euc]

I didn't turn the drone on first - will try that later when I get home. Many thanks.

Let us know if that works for you [emoji4]

 

[PHANTOM_PILOT13]

Connect to wifi

 

[daleoran]

Let us know if that works for you [emoji4]

Unfortunately no joy

 

[daleoran]

Connect to wifi

Connect what to the wifi?

 

[PHANTOM_PILOT13]

Your drone

 

[daleoran]

Sorry, totally new to this.
With both the RC and drone on I don't see a Phantom network on my phone. Is there something else I should be doing.
Really do appreciate all the help.

 

[PHANTOM_PILOT13]

Ohh I'm sorry I have a standard it runs on wifi idk if it has a wifi pop up yours runs on light bridge

 

[mdowney58]

P3P uses a cable to connect the device to the RC. No WiFi.