Video does not play after down load. Says video is unsupported. I’m using I tab 2017. Phantom 4pro
Video does not play
- Thread starter Tom.A
- Start date
Meta4
Premium Pilot
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- Jan 8, 2014
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The video is fine, the device you are viewing on doesn't have a viewer that will show the video.
Two solutions:
1. Get a different viewer - VLC Media Player plays anything
2. Your video is probably recorded as a .mov file.
Change your settings to record videos as .mp4 files
I've personally had problems with VLC, on my laptop anyway. It won't play 4k as it just locks up, I can scroll along and it will lock at the place I stop. Window Media Player plays fine though. I'm using an ASUS with an i3 so it's not exactly slow although nthe fastest.
Sometimes DJI video files get corrupted, and can't play. If that happens, I have (free) software that might be able to repair your file: Repairing Corrupt DJI Video Files
Video Files require serious hardware to play HD video in real time. 4K is notorious. Editing video is a whole other animal. Most recommend an I5 as a minimum and a video card that by itself most likely cost more than your PC. Can you PC play a 4K youtube video?
