Just bought a brand new phantom 4 pro plus and for some reason when I go to the settings for work frequency the box is greyed out and only allows me to use 2.4ghz and I can’t change to 5.8ghz. When I go to my aircraft status it says “strong wireless interference. Please fly with caution.” Radio channel quality poor. I have the latest firmware updates. I don’t know what to do?
Phantom Pro Plus I cant switch between 2.4ghz & 5.8ghz. Buttons greyed out? Any ideas?
- Thread starter TheHumanTorch
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I don't have the pro version plus or otherwise so perhaps to ask another stupid question, in your first picture why are most options there listed as "N/A".
Drone powered up and running?
And yea I see now the the 2.4G button should offer a drop down menu offering 2 and 5 g options.
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When you say "I have the latest firmware updates" did you do an update either firmware or the go app just recently here that brought this issue about?
Short of any better suggestions, some obscure setting haven't found? roll back firmware? or I guess i'd try removing then reinstalling DJI go see of that corrects the problem.
Short of any better suggestions, some obscure setting haven't found? roll back firmware? or I guess i'd try removing then reinstalling DJI go see of that corrects the problem.
I had to download the lastest firmware to be able to get the drone and remote controller to speak to each other. It’s the pro + so I’m not using the actual dji go app. It’s just the program that runs on the pro + screen. I don’t think I can delete the actual program off the remote controller. I have a P4P V1.0 which I do use the dji go app and it can switch between the frequencies. So that’s why I’m so confused on why it’s happening.
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Yea I wondered about that and they touch on the subject here,
phantompilots.com
Has to be a way to get latest version of go, it's an android device so rather assumed it handled it in pretty much the same way most any android device got its software. Limited to what you can install and pre programed yea but can (should) be able to update the program or remove and install DJI go in the same way?
Updating the latest firmware so they'd talk to each other sounds like a separate issue but could be related. Provided both where running same version at the time shouldn't have been a problem. Love how DJI attempts to force the issue and might have with one device, say the RC, causing need for the other to follow suit to function with one other again.
DJI assistant should allow you to roll back if you'd like, so far I have been able too. But again mine is a standard 4 and then a mavic, your controller with the built in screen could be and probably is a whole nother animal!
How to Access Play Store in 4+
Launch Facebook from your 4+ controller. In the app settings, look for "update" and click on it. You are in the store. I searched DJI and it did find Litchi but I didn't install it. If an apps not compatible with your device, it shouldn't show on the results so it would appear as though it...
phantompilots.com
Has to be a way to get latest version of go, it's an android device so rather assumed it handled it in pretty much the same way most any android device got its software. Limited to what you can install and pre programed yea but can (should) be able to update the program or remove and install DJI go in the same way?
Updating the latest firmware so they'd talk to each other sounds like a separate issue but could be related. Provided both where running same version at the time shouldn't have been a problem. Love how DJI attempts to force the issue and might have with one device, say the RC, causing need for the other to follow suit to function with one other again.
DJI assistant should allow you to roll back if you'd like, so far I have been able too. But again mine is a standard 4 and then a mavic, your controller with the built in screen could be and probably is a whole nother animal!
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Have you had it outside locked to sats and signed in to dji go post firmware updates? I know here myself turning on inside the house sat lock can be hit or miss.
Defaults to CE mode until then = CE mode no 5GHZ need FCC mode for that?
Defaults to CE mode until then = CE mode no 5GHZ need FCC mode for that?
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Yea I took it outside today and it wouldn’t allow me to change between 2 and 5. It would routinely have warnings of interference and the bars would jump up and down.
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Swipe down from the top of the screen, tap the gear icon on the top right, tap "Backup & reset", and tap "Factory data reset".
From msinger's post in this thread,
Phantom 4 Pro Plus Remote Controller reset
Recently solved issue with update of Phantom 4 pro+ remote. During update of software it became stuck in loop where upon boot up the phrase "unfortunately the DJ 4 app was forced to close". After clicking ok, still could not access any part of menu and the message would return. Tried a reset...
phantompilots.com
Not sure of all the implications but I'd make sure I had all the data I wanted backed up first, flight records video and or pictures it'd might have etc first.
Probably need a firmware update to match the AC after doing so, or downgrade AC to match it either way you'd like to end up be totally up to you.
Might be all it needs but maybe the remote itself too?
Swipe down from the top of the screen, tap the gear icon on the top right, tap "Backup & reset", and tap "Factory data reset".
From msinger's post in this thread,
Phantom 4 Pro Plus Remote Controller reset
Recently solved issue with update of Phantom 4 pro+ remote. During update of software it became stuck in loop where upon boot up the phrase "unfortunately the DJ 4 app was forced to close". After clicking ok, still could not access any part of menu and the message would return. Tried a reset...
Not sure of all the implications but I'd make sure I had all the data I wanted backed up first, flight records video and or pictures it'd might have etc first.
Probably need a firmware update to match the AC after doing so, or downgrade AC to match it either way you'd like to end up be totally up to you.
Might be all it needs but maybe the remote itself too?
Ima try to reset it to factory and see if that helps. I took it out one more time today and just moved the antennas back and fourth and found that the strength will stay good but I still can’t change to 5ghz. So atleast one part of the issue is resolved. Lol but thank you so much for helping me out homie. It really been helpful.
Just now in my bedroom with no drone attached. 300E remote. I have had trouble updating firmware in the past, they did not complete on these remotes, first try.
Video on thumbnail. Hope all goes well. Capt
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Video on thumbnail. Hope all goes well. Capt
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One more thought, make sure you have chosen phantom pro under advanced settings. If it is set on advanced or P4 It will not give you 5.8 G. Only if it is set on pro will you get the choice.
I’ve had no problems with the latest firmware update, once it’s completely installed. Good luck
I’ve had no problems with the latest firmware update, once it’s completely installed. Good luck
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I reset to factory today and it didn’t change the ability to switch between them. But I can change between auto/custom. It says I’m up to date on my firmware. So I don’t know anymore.
If you touch on the remote control icon, Under advanced settings, do you get all of the P4’s listed? Is it set on phantom pro? If so I’m stumped. It acts like it’s stuck on advanced or standard for some reason.
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