Phantom 4 UgCS Issues

[john.a.quist]

Help please. I am a new UgCS user and recently purchased UgCS Pro and I am having Phantom 4 Pro v 2.0 issues.
I am running the latest and correct version of Go Fly 4 on an Android tablet. I updated the RID firmware a month ago and can fly manually within Go Fly 4. When I tried some test runs in UgCS I got a 180 error code and couldn't fly. Online comments say that the RID firmware updates don't work for RID and are compromising missions. Coincidentally, I had issues with my last Drone Deploy mission that didn't return home on a low battery, I had to pause the mission and manually fly it back, and when I set it to resume mission it decided to skip an entire row and proceeded to finish the mission.

Should I:
Reinstall the RID firmware?
Retro install the last firmware update prior to the RID one?

Any help would be appreciated. Thank you

 

[Starz]

Fly app is the wrong app. You should be using the Go4 app with any a V2 aircraft.
Your wording on the app you mentioned is somewhat confusing.

‎DJI GO 4

‎Capture the world from above. DJI GO 4 has been optimized for all of DJI's latest products. These include the Mavic Series, Phantom 4 Series, and Inspire 2. It provides near real-time image transmission and camera settings adjustment, as well as editing and sharing of aerial imagery. Features...

apps.apple.com

 

[Capt KO]

If it's an RID firmware miss match, you can revert to the older firmware and put an external RID module on your P4P v2. That's what I use on my v1. My Holy Stone RID is only $100 plus the $15 mount from AerialPixel, cheap enough considering the hassle your experiencing now.
As said, app is GO4 not GO Fly 4, good luck

 

[john.a.quist]

Fly app is the wrong app. You should be using the Go4 app with any a V2 aircraft.
Your wording on the app you mentioned is somewhat confusing.

‎DJI GO 4

‎Capture the world from above. DJI GO 4 has been optimized for all of DJI's latest products. These include the Mavic Series, Phantom 4 Series, and Inspire 2. It provides near real-time image transmission and camera settings adjustment, as well as editing and sharing of aerial imagery. Features...

apps.apple.com

Duh, I mistyped. It is DJI Go 4

 

[john.a.quist]

I just received a support response from UgCS. They said to delete the version of UgCS that I downloaded from Google Play (2.39.2402) and download one from their site (2.39.2401). Seems odd but I will try that before resorting to going retro on the P4P firmware. Other than this glitch, I am so far impressed with UgCS FWIW.

 

[Starz]

One more thought. Are you certain you have a V2? I have seen posts that people had a V1 that was portrayed to them as a V2. Should have a gold colored DJI sticker on top center.

 

[john.a.quist]

One more thought. Are you certain you have a V2? I have seen posts that people had a V1 that was portrayed to them as a V2. Should have a gold colored DJI sticker on top center.

Yes. V 2.0

 

[john.a.quist]

UgCS support got back to me. The whole issue was that it was the fact that I downloaded the app from Google Play, not their web site. Didn't have to resort to an old P4P firmware. Thanks for all of your help.