Phantom 4 Pro v2 Flyaway immediately after takeoff

[ctrunkle95]

Hello,

I routinely use a Phantom 4 Pro v2 to conduct aerial surveying for a construction business. Last week, when I attempted to return to home while using pix4dmapper to fly a grid, my drone flew to the RTH point and hovered for about a half a second and then flew off to the right at full speed. I tried to intervene by using the controls but it was fighting me the whole time. Needless to say, the drone eventually reached critically low battery as I was trying to maneuver it back to my position and stopped responding to any of my input and crashed into a pile of rocks. I have since purchased a middle shell and right landing gear as, surprisingly, that is all that was broken to my knowledge. However, when I reassembled it today and took it out for a test flight, it takes off about 3 feet off the ground and immediately goes to the right at full speed with ZERO input from myself. I tried it a second time and got the same result. I need to know if this is something I can fix or if it's a problem that DJI will have to fix. I will include the flight log from the two short test flights I performed before it crashed into the ground both times. I unfortunately do not have the flight record for the grid I flew earlier this week when the initial crash, however I do have the last part of the flight when I took over the controls and tried to land it safely.....and failed.

Thanks for any help,

 

[REStewart]

I would go straight to DJI. Have read some complaints about there service but I have found them to be fair and reasonable. I have sent in 3 crashes of which two were deemed drone malfunction and they sent me a new drone. The third I caused and used a refresh option.

 

[snowghost]

Can you share what the malfunctions were and the equipment? I just got a Phantom 4 Pro v2 and hoping I won't regret it. So far (4 hours flight time) I'm enjoying it immensely.

 

[cneedelman]

From another thread, this guy seems to make reasonable repairs.

 

[GFields]

Sorry for your loss and the headache that comes with it. I've been flying the P4P v2 for a long time now without any issues. Maybe someone will look at your flight records and shed some light on it for you.

 

[Meta4]

Hello,

I routinely use a Phantom 4 Pro v2 to conduct aerial surveying for a construction business. Last week, when I attempted to return to home while using pix4dmapper to fly a grid, my drone flew to the RTH point and hovered for about a half a second and then flew off to the right at full speed. I tried to intervene by using the controls but it was fighting me the whole time. Needless to say, the drone eventually reached critically low battery as I was trying to maneuver it back to my position and stopped responding to any of my input and crashed into a pile of rocks. I have since purchased a middle shell and right landing gear as, surprisingly, that is all that was broken to my knowledge. However, when I reassembled it today and took it out for a test flight, it takes off about 3 feet off the ground and immediately goes to the right at full speed with ZERO input from myself. I tried it a second time and got the same result. I need to know if this is something I can fix or if it's a problem that DJI will have to fix. I will include the flight log from the two short test flights I performed before it crashed into the ground both times

Your flight data is hard to follow because you use Joystick Mode 1, but I see joystick inputs that appear to be the cause of your problems.
I would recommend calibrating the controller because it appears that it's giving you a constant aileron input when it should be centred.

 

[ctrunkle95]

Your flight data is hard to follow because you use Joystick Mode 1, but I see joystick inputs that appear to be the cause of your problems.
I would recommend calibrating the controller because it appears that it's giving you a constant aileron input when it should be centred.

Surprisingly enough, I calibrated the controller (I think) and it now works perfectly. Have to figure out a front vision sensor calibration issue but the drone is flying as it always has. Thanks for the suggestion.