Phantom 4 Camera sensor error FIXED :)

Ibrahim moh · Feb 23, 2018

"Camera Sensor Error" and "Hardware Malfunction. Contact DJI Support to for repairs".

How to fix it !!

yu can fix it by yourself. .

(Sorry for my weak language, I'm not very good in English ) so Shown patient

First i'll tell you what i trying to get the answer :

I've tried camera calibration and IMU has not changed.
I also calibrate and update with DJI Asisstan 2 but there is no change ..

I replaced a flexible camera cable,,, has not change.

Finally i replaced the board that has ambarella a9-a1-rh RAM- video prosser, the problem is here.

Just replace this board then u will fly again

By:Ibrahem moh

John Locke · Feb 23, 2018

These boards look different. Are you saying the replacement was different? If yes, which of these below are the new and old?

Beerock · Feb 23, 2018

Where do you get that board at. What do they call it

Alan Russel · Feb 23, 2018

Interesting fix..got same issue with my P4.

Tomas Wangen · Feb 24, 2018

Phew, glad I got this fixed on a warranty repair..

Ibrahim moh · Feb 24, 2018

John Locke said:
These boards look different. Are you saying the replacement was different? If yes, which of these below are the new and old?

View attachment 95451

I did not mean that, the two pieces in the picture are both board of image or camera sensor, the board on the right is Phantoms 4 Pro, and on the left is Phantom 4 Advanced.
Both were damaged, before replacing there was a warning in two phantom "Camera Sensor Error" .

Ibrahim moh · Feb 24, 2018

Beerock said:
Where do you get that board at. What do they call it

At first I took it from another phantom , to experiment. Then I found her in a Phantom shop in Beirut. It is called the Image processor or Camera Systems.
This board has
Ambarella A9-SoC i thank the problem is here.

Ibrahim moh · Feb 24, 2018

Alan Russel said:
Interesting fix..got same issue with my P4.

Try to replace this board from other phantom , if u having.

edymrbird · Feb 25, 2018

ada di jual di indonesia ndk broo..?

Ibrahim moh · Feb 25, 2018

edymrbird said:
ada di jual di indonesia ndk broo..?

You can communicate with DJI Support and will be sent to you.

imagecatcher000 · Mar 12, 2018

I have the same issue. I think it was after a upgrade too. it was one month out of warranty. DJI here in Australia didn't want to know about it. A bit disappointing since I have had

p2,
2xp3pro
2x p4p,
ronin-M,
Osmo mobile.

Generally like their gear. I'd be happy to drop the new boards in myself if I could source them (I pulled these ones out to see if simply a dry joint/ribbon was the problem.)
I saw second hand boards for like $800!!!! seriously!

Alan Russel · Mar 16, 2018

Replacing the ribbon cable fixed the camera sensor error on my P4

Igor G · May 28, 2018

Alan Russel said:
Replacing the ribbon cable fixed the camera sensor error on my P4

Hi, I'm sorry, how did you know about this?

Alan Russel · May 28, 2018

Was repairing the gimbal put in a new ribbon cable and got camera sensor error message, I must have damaged the ribbon doing the repair. So i ordered another new ribbon cable and no more error message.

JimPierceJr · Jun 25, 2018

I have the same issue but now after these posts, I don't know whether to replace the camera sensor board or the ribbon cable. Any way to know which one

Droneted · Jun 28, 2018

the ribbon cable is easy to get. I would start with that. They are about $25 US
the board is hard to get. I buy damaged cameras on eBay and use them for parts. I am out of boards right now.

JimPierceJr · Jun 28, 2018

I found the ribbon cable was pulled out some from the board where it goes into the board by double connector. Zooming in I could see places where it could have cut or scraped thru the ribbon. Where do you get that cable for 25.00? Is it OEM?

Droneted · Jun 28, 2018

no it isn't. I buy them from amazon if I am in a hurry. OEM is about $50

JimPierceJr · Jun 28, 2018

Ted4797 said:
no it isn't. I buy them from amazon if I am in a hurry. OEM is about $50

Do you happen to know the DJI part number? I ordered a number 36 overnight but having second thoughts now whether I got the right one. I’d order outside of oem but the last one I got was too short and binds the camera when you look up and when the camera initializes.

Droneted · Jun 29, 2018

JimPierceJr said:
Do you happen to know the DJI part number? I ordered a number 36 overnight but having second thoughts now whether I got the right one. I’d order outside of oem but the last one I got was too short and binds the camera when you look up and when the camera initializes.

Part 36 is for the p4 (standard )
I don't usually have a problem with the ribbon cable. They are pretty tough. If it is nicked or cut then it is no good. I can't see yours good enough to tell.