"no image transmission signal" - "aircraft disconnected" after 1.flight

flomotionflights · Aug 13, 2016

Really appreciated if someone could help:

- 1.flight out of the box was fine, forced me to do RC update and then I did aircraft update also
- now I can't connect as dji app go says "aircraft disconnected" and under setting "gimbal disconnected"

Almost tried everything - nothing helped
- reinstalled app
- downgraded rc and phantom to default settings, upgraded again (after reading an article: first upgraded phantom, then later rc - which I didn't do at first upgrade..)
- tried ipad 6, iphone 6, lichi app, different lightning usb cable....
- took out the battery, tried second one...

Very strange as everything was working on the first flight, gimbal seems to work now also, it just doesn't give me a picture on my ipad / iphone....

RC connection to ipad seems to be fine also as the app at beginning says: remote controller conected, connect you aircraft - and then: "aircraft disconnected" in red

and also the visual navigation sign is crossed out

Any ideas?

Thanks a lot for your help!

Fife-Flying · Aug 13, 2016

I have the same problem, Try taking your SD card out start up then turn on then put it back it, Hope it helps

flomotionflights · Aug 13, 2016

Thanks, but unfortunatly starting without sd and putting it back didn't help. Also tried with different sd...no changes

Any other things to try? Thanks

Fife-Flying · Aug 13, 2016

Can you try and see if it works with android ? if possible as i did see you reinstalled the iso app but could be error with it.

flomotionflights · Aug 13, 2016

ok, frustrating

android doesn't work either, gives me a red "no signal"
other possibilities? thanks

Loomster · Aug 13, 2016

flomotionflights said:
Really appreciated if someone could help:
I had the same problem during the week, I got my P4 last Friday and had a few decent flights. I took it out on Weds evening and had no connection. Then everything seemed to sort itself out bar the screen on the iPad. (Air 1) . I turned everything off, sd card out, rebooted iPad....bingo, everything worked.
I have no idea why.
Bit worrying. I hope you get it resolved, please post if/when you do.

flomotionflights · Aug 13, 2016

thanks loomster, but no changes here

are there any gimbal cables I could check?
thanks

Loomster · Aug 13, 2016

I think you should think about contacting dji....they have an online helpchat thing going on. Sometimes. *rolls eyes*

flomotionflights · Aug 13, 2016

tried that already - but no one there on the weekend, will do monday again! would have needed drone 2mrw

thanks

Loomster · Aug 13, 2016

flomotionflights said:
tried that already - but no one there on the weekend, will do monday again! would have needed drone 2mrw
thanks

Bummer, sorry I can't help. Technophobe.

flomotionflights · Aug 13, 2016

crazy.....
thanks loomster!

flomotionflights · Aug 14, 2016

still trying to bring my p4 back to life, can anyone post a link with manual firmware update files?
i'd like to give it a go installing the new firmware via sd / usb and not using the app or the assistant program...
thanks

flomotionflights · Aug 14, 2016

finally got it working again:

http://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=48126&pid=369566&fromuid=275427

Push in link button next to SD card slot. Same hole as LED light.
(doesn't really look like a button, but it is ;-)

Press the C1 + C2 + REC buttons simulateously for about 3 secs then release.

Then push in the camera control wheel in (right side) until it beeps and new sound.

Reattach cabels if not already connected. Recycle power in both the RC and P4.

-----

i had to do this several times to get it working - but it helped!!!
thanks dji for your great support ;-)

pord · Aug 15, 2016

flomotionflights said:
Really appreciated if someone could help:

- 1.flight out of the box was fine, forced me to do RC update and then I did aircraft update also
- now I can't connect as dji app go says "aircraft disconnected" and under setting "gimbal disconnected"

Almost tried everything - nothing helped
- reinstalled app
- downgraded rc and phantom to default settings, upgraded again (after reading an article: first upgraded phantom, then later rc - which I didn't do at first upgrade..)
- tried ipad 6, iphone 6, lichi app, different lightning usb cable....
- took out the battery, tried second one...

Very strange as everything was working on the first flight, gimbal seems to work now also, it just doesn't give me a picture on my ipad / iphone....

RC connection to ipad seems to be fine also as the app at beginning says: remote controller conected, connect you aircraft - and then: "aircraft disconnected" in red and also the visual navigation sign is crossed out

Any ideas?

Thanks a lot for your help!

Have you tried running the app then plugging in the USB afterwards ( to the RX ) Mine does the same and when I do this is works every time.

Sent from my MotoG3 using PhantomPilots mobile app

flomotionflights · Aug 15, 2016

just read my last comment, I had to link it manually!
would be good if that manual linking possibility could be found somewhere in the faq...
thanks

Loomster · Aug 17, 2016

flomotionflights said:
finally got it working again:

http://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=48126&pid=369566&fromuid=275427

Push in link button next to SD card slot. Same hole as LED light.
(doesn't really look like a button, but it is ;-)

Press the C1 + C2 + REC buttons simulateously for about 3 secs then release.

Then push in the camera control wheel in (right side) until it beeps and new sound.

Reattach cabels if not already connected. Recycle power in both the RC and P4.

-----

i had to do this several times to get it working - but it helped!!!
thanks dji for your great support ;-)

Nice one !