DJI CUSTOMER SERVICE number

[omid B]

I got my phone bill the other day and noticed I was charged for calling DJI COSTUMER SERVICE 1818-235-0789.
(For USA and Canada)

I was on phone for over 2 hours, 110 minutes of that was being on hold.
$85.00 long distance charge with no resolution to my problem.

At the end of the day it's my fault for not realizing it was not a toll free number. after spending almost $3000.00 on P4P+ you would think they would provide a toll free number.
Has anyone experienced this nightmare.

 

[mdowney58]

Who charges for long distance calls anymore???

 

[mikehhfx]

Telecommunications companies!

 

[pixmam]

I got my phone bill the other day and noticed I was charged for calling DJI COSTUMER SERVICE 1818-235-0789.
(For USA and Canada)

I was on phone for over 2 hours, 110 minutes of that was being on hold.
$85.00 long distance charge with no resolution to my problem.

At the end of the day it's my fault for not realizing it was not a toll free number. after spending almost $3000.00 on P4P+ you would think they would provide a toll free number.
Has anyone experienced this nightmare.

is this number (+18182350789) the official DJI contact?

 

[Shawgod]

I call that number and it isn't an international number. When you look up the area code it goes to San Fernando Valley. So I don't know, maybe call your cell phone company and ask them.