Battery is not charging, is at -58.0c

[djstryer]

So I recently got a new drone and took it for a quick first flight. Today I decided I would try again as the weather got better. I opened the app and it said my battery temperature is too low (-58c) and I was in a 70f room. Also, it says 1mAh remaining when it was at 100%. I even tried discharging it by leaving it in with LEDs on but not even the voltage changed. I dont know why all the sudden this happened, and now my battery is bricked.

 

[DanMan32]

What does the indicators on the battery itself say? Can you put it back on charge for a bit?

Sent from my HTC 10 using PhantomPilots mobile app

 

[djstryer]

What does the indicators on the battery itself say? Can you put it back on charge for a bit?

Sent from my HTC 10 using PhantomPilots mobile app

When the battery is on all 4 lights are on, and it isnt discharging at ALL. Its stuck on 100%.

 

[djstryer]

What does the indicators on the battery itself say? Can you put it back on charge for a bit?

Sent from my HTC 10 using PhantomPilots mobile app

I actually am trying to charge it while the battery is on. All the 4 LEDs are flashing, and the charging block is warm. I'll leave it on for a hour and see.

 

[DanMan32]

I tried charging mine too soon after a flight apparently as it showed the other light blink 3 times repeatedly. Must have been too warm though that was probably 15 minutes after using it. After letting it cool (let another charge first) it was normal. My backpack must be a good insulator.

Sent from my HTC 10 using PhantomPilots mobile app

 

[djstryer]

I tried charging mine too soon after a flight apparently as it showed the other light blink 3 times repeatedly. Must have been too warm though that was probably 15 minutes after using it. After letting it cool (let another charge first) it was normal. My backpack must be a good insulator.

Sent from my HTC 10 using PhantomPilots mobile app

Should I probably just get a replacement? It didnt even charge after that. The sensors must in the battery must of fried.

 

[DanMan32]

Definitely get another one but try discharging this one. Even if the indicators are wrong, the voltage has to physically drop.
Note though the batteries do not seem to automatically cut out when reaching 3.0v each which is the lowest one should go with lipos. Then maybe they'll charge and start reporting correctly.
DJI support might have ideas too.

Sent from my HTC 10 using PhantomPilots mobile app

 

[djstryer]

Definitely get another one but try discharging this one. Even if the indicators are wrong, the voltage has to physically drop.
Note though the batteries do not seem to automatically cut out when reaching 3.0v each which is the lowest one should go with lipos. Then maybe they'll charge and start reporting correctly.
DJI support might have ideas too.

Sent from my HTC 10 using PhantomPilots mobile app

It cant even power my phantoms motors, so I am not even going to bother attempting to discharge somehow. I will just tell DJI the issue and they should send a replacement. The unit is obviously defective and unusable.