Battery error??

[OneSunnyDay]

Hi,

I am using original DJI batteries for my P4. On take of today, one of the batteries came up with a "battery error", and on the DJI go app its showing as 0% in all the cells and 0v output. The middle 2 LEDs are flashing green and i cannot switch the battery off. The phantom flies fine with other batteries. I have tried connecting it to the charger but this does not resolve the problem. I am trying the discharge the battery by leaving it in the drone, while on at the moment, but is there anything else i can do?

BW

 

[Erised]

Have you done any firmware updates to the RC or aircraft? if so the batteries also need a update.

 

[JWarren]

I'd toss that battery in the trash quicker than a blink of the eye. Not worth the risk no matter if you resolve the issue.

 

[Norval]

I know it hurts, but, if the error is not a software update, I agree with Jwarren, better safe than to loose the drone for a faulty battery....


Sent from my iPhone using PhantomPilots mobile app

 

[msinger]

is there anything else i can do?

If it's less than 6 months old, contact DJI support and see if they will replace it.

 

[The-CROW]

Did the warning say "Critical Voltage"? See this thread: Weird warnings after firmware update
if so I think the battery needs a firmware update.