Android issues

[Memphis5oh]

I have a new Acer Iconia Tab 8. Clean out of the box. Newest software. DJI Go won’t open. Just crashes. I tried the side load, I tried an older version. Same thing. I’ve followed the fixes I have found here and elsewhere and nothing works. Thoughts?

 

[Fly Dawg]

Ok, here's the list of Q's.....

1) What is the actual model number of the Tab 8 ( Specifically )
2) What aircraft do you have?
3) What version of Android is on the Tab?
4) Do you have Developer Options enabled?

I could go on, but start with those...........

 

[Memphis5oh]

Ok, here's the list of Q's.....

1) What is the actual model number of the Tab 8 ( Specifically )
2) What aircraft do you have?
3) What version of Android is on the Tab?
4) Do you have Developer Options enabled?

I could go on, but start with those...........

Model is A1-850
Phantom 3A
4.4.4
Yes

 

[Fly Dawg]

This could be related to the Android Version. What you have is quite old and may not support the newest versions of GO. I can't tell you for certain, but personally I am on Nougat ( Android 7 ) and have no issues. My old device had Kit Kat as well, and was very sluggish. Once I updated to Marshmallow the issues went away. The app minimum support version is 4.1, so that could be an issue.

 

[Memphis5oh]

Problem is it tells me it’s up to date? How do I upgrade the version?

 

[Memphis5oh]

I tried an old version as well. Same thing.

 

[Fly Dawg]

I tried an old version as well. Same thing.

I assume you mean the Android Version? Or are you speaking of the app version?

If you mean the Android Version, some older devices do not support the newest Android versions. ( Your device is a 2014 model, even though it is brand new as you said) I have a 2013 Galaxy Tab that cannot be updated past the last increment of Kit Kat, so it is useless for Go or Litchi.
You should get a pop up that schedules the update, ( If it is available for your device).

 

[Memphis5oh]

Old version of Go. I guess this tab is going back.

 

[Memphis5oh]

Ok. I ordered an Iconia One 10 with Android 7.0. Should do the trick?

 

[Fly Dawg]

Can't guarantee that. But possibly. As long as it has a 1.9ghz or very close to that, core processor and at least 2 gig of Ram. That's the better option. I fly with a Galaxy TabS2, which works beautifully with my P3A and granted I have very old firmware on my bird. I see no reason to change what works so good.

 

[Memphis5oh]

1.3 processor and 2GB RAM. I see it’s in the list of ones that are supposed to work. We shall see.

 

[Fly Dawg]

1.3 processor and 2GB RAM. I see it’s in the list of ones that are supposed to work. We shall see.

That should work. Good Luck!

 

[royster]

Acer Iconia one, tablet works very well, on at Canada Computers for 97 bucks. I was told, only get the one with the MedTek processor, I picked up the Iconia one 8" tablet/medtek processor, & its rock solid , no drop outs, no lag whatsoever.

 

[Memphis5oh]

Acer Iconia one, tablet works very well, on at Canada Computers for 97 bucks. I was told, only get the one with the MedTek processor, I picked up the Iconia one 8" tablet/medtek processor, & its rock solid , no drop outs, no lag whatsoever.

Good to hear. What version of Android are you running?