No response from DJI

[Hubert Paulson]

It has been at least 2 weeks now since I left a request on DJI's contact us page asking about procedure to go through to send a P3 Std in for service. My local Hobby Town shop had taken a look at it, and, apparently, had been in contact with DJI, and they told Hobby Town that the unit needed to be sent in for repair.
Has anybody else run into this? Can someone suggest an alternate procedure?

 

[Gulfstream]

Just give them a call 1- 818-235-0789 And follow the prompts.

Once you have a tech, simply tell them you need to Open A Case for repair and explain the details. They will set you up with instructions for shipping and tracking repair progress.

FYI... be prepared for your bird to be in their hands for about a week or more, so it may be 10 to 14 days for the entire process.

Office Hours: Monday to Friday, 09:00 to 17:00 (PST)

Good Luck!