Brand New Gimbal making terrible noise P4P

cactus_caleb · Feb 10, 2017

I just received my new Phantom 4 Pro in the mail a few days ago and noticed that the Gimbal is making a terrible sound. I'll attach a video of it below, I was wondering if anyone knows how to fix this? I haven't flown it outside yet, only inside in an open room. I've tried calibrating everything and no change.

Video of the sound:

cactus_caleb · Feb 10, 2017

Since posting this I have sent the drone back, not worth fixing if I can just get a refund and purchase a different one. If someone has the solution I would still be curious.

Teamfour · Feb 11, 2017

Sounds like the fans to me.

cactus_caleb · Feb 12, 2017

Teamfour said:
Sounds like the fans to me.

I can see how it could be taken as fans in the video, but when I had it in person it sounded like gears grinding, and it kept twitching like it does in the video over and over again. Calibrating it wouldn't fix it either. Also, I don't believe that there are any fans in the gimbal itself and the sound was definitely coming from either the gimbal or camera.

Dirby · Feb 12, 2017

mine sounded like a cement mixer sent it back.
new one runs like an old buick.

$gambino$ · Feb 12, 2017

Yea op def doesnt sound right. Sounds like those little brushless motors are struggling for some reason.

cactus_caleb · Feb 12, 2017

Dirby said:
mine sounded like a cement mixer sent it back.
new one runs like an old buick.

Is that a good thing? Old Buicks go forever, right? Haha.

Lescenatt · Feb 12, 2017

My p4p over 40 hour of run, neve had problem... also the gimball not have your noise. .

Send back!

Teamfour · Feb 12, 2017

So today I bought a P4P and during the IMU calibration I heard the noise you described. But that was when the gimbal was at an extreme angle, which I would expect since the gimbal is at its limit. Once the calibration was over all was well. Also I understand the new firmware issued yesterday is suppose to correct the issue.