I have a 2013 Nexus 7, 32GB (recommended by DJI) tablet that is giving me fits. Clearly I don't have the settings correct.This tablet wants to update to Android OS 6.01 from the current 5.1. I have updates shut off but it still keeps giving me the message to upgrade. The tablet software crashes...
I won't try to educate you about a rolling shutter. You can see what DJI says about the benefits of a mechanical shutter. The rolling shutter is the default shutter.
One of the main selling points of the Pro 4 is the mechanical shutter. It is one of the best aspects of this aircraft for a...
Post repair I treated this like a brand new drone.
I did both calibrations twice. No change.
Mechanical shutter over exposes 6+ stops. File is unusable in raw because of severe overexposure (blown out). Jpeg is affected too but I don't tend to shoot a jpeg. Shooting with mechanical shutter off...
DJI had my undamaged drone, covered by warranty, assessed. They said $178. They looked at the wrong drone or they got some papers mixed up. Clearly they gave me the wrong estimate and weeks of phone calls, (12 hours altogether) finally got them to reassess the drone I sent in. They sent me an...
Test flight showed that the two issues I sent my drone in for were not fixed. The mechanical shutter is still erratic and randomly failing and the horizon is still unlevel. So, DJI is zero for two. Not a good batting average. Three weeks no change.
I can see that you disagree with me. I have 12 hours of time on the phone with them about this one repair. It is my first repair. I am not assuming anything about anyone else's experience. I am simply stating the facts of my interaction. Is it your position that I am an isolated case? Based on...
Absolutely right. Yet I can't help but think that if they were to get their act together in the service/support department they would be untouchable in the category. If their after sales customer contact was superb a competitor would have a very difficult time competing. DJI as a technology...
June 22nd sent in Phantom 4 pro for repair on the camera. The mechanical shutter didn't work and the horizon couldn't be corrected. The aircraft flew great. flying was really amazing. Nothing wrong with the my aircraft at all. The issue was only in the camera and associated parts.
Several days...
Nexus 7, v2 was turned back to factory settings including a factory version of Android Os 5.1.1.
I have flown 5 or so times since the rollback to factory settings and each time Go 4 crashed. I was LOS so no worries but I was surprised each time it crashed as it took more than 20 minutes of...
Nexus 7, version 2 was turned back to factory settings including a factory version of Android Os 5.1.1.
I have flown 5 or so times since the rollback to factory settings and each time Go 4 crashed. I was LOS so no worries but I was surprised each time it crashed as it took more than 20 minutes...