Took me 4 months to get this resolved.
Dji rep did have allot off p4p send back for repair and where working overtime. You could wait until this is resolved or pay for the shell repair.
Did have the same experience. Camera was not sharp top left.
Had to send it back 4 times. All returned where defective refurbished models.
The shop where i got it from gave me one new in the box. The reason to buy local.